FAQS

What is the difference between our stamps & cutters and 'Burst' stamps?

The main difference between our normal stamps and our 'Burst' stamps is the outcome of the final product - our normal stamps leave an imprint in the dough or fondant whereas, our 'Burst' stamps leave a raised finish above the surface (think 3D).

What material are our stamps, cutters and 'Burst' stamps made from?

All of our stamps are created using PLA filament.

PLA filament is an abbreviation for Polylactic Acid Filament. This is a plastic material that is prepared from vegetables, mainly cornstarch. Cornstarch is biodegradable and renewable.

Due to the nature of 3D printing, there may be slight imperfections however, this will not affect the design of the cutter/stamp or the final outcome of your product.

Please note that we use various colours of filament in production therefore, you may not receive the exact same coloured cutter or stamp pictured on our website.

How do you use our stamps and cutters?

Prepare your work space by sprinkling a thin layer of corn flour. Using a rolling pin, you will need to roll out your dough/fondant to your desired thickness - we usually recommend 2mm to ensure that all designs come through. (Tip: use a thicker layer of fondant for our 'Burst' Stamps to get a more detailed finish). Place the cutter or stamp over your dough/fondant and press in firmly around the edges. Remove to see what you have created.

How do you clean and store your stamps and cutters?

Wash our stamps and cutters in WARM WATER only with a small amount of detergent and leave to air dry.

DO NOT PLACE IN DISHWASHER -  the heat from the dishwasher will ruin and distort the cutters/stamps. Please note that we do not offer replacement, refund or exchange for products that have been distorted by the dishwasher or hot water.

Store in a cool place out of direct sunlight.

Where do you ship to?

We currently offer free shipping over $120 AUD to all of Australia. We have a standard and express shipping rate - please check 'Shipping and Deliveries' for more information. We are currently shipping to many countries, if your country isn't listed, please email us at heypretty@bakedontop.com.

What is your current processing time?

Standard process time is 3-5 days. 

What packaging do you use?

We are conscious of our carbon footprint so where possible we use recyclable material such as cellophane bags/satchels, die cast boxes (100% recyclable) as well as cardboard tough bags.